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Contact information

Contact

Collected North is a small business. Email reaches an actual person and usually gets an answer the same day.

General — hello@collectednorth.com
Orders, shipping, and returns — orders@collectednorth.com
Phone — (513) 202-3642

Mail
Collected North LLC
2692 Madison Rd, Ste N1 #361
Cincinnati, OH 45208-1320

Reaching the right place

An order, a delivery, or a return orders@collectednorth.com
A question about a piece before you buy hello@collectednorth.com
Something you’d like to sell us, or an estate collections@collectednorth.com
Press, podcasts, and media requests press@collectednorth.com
Brand collaborations and partnerships partners@collectednorth.com
Privacy requests and anything legal legal@collectednorth.com

Returns — get a return authorization first by emailing orders@collectednorth.com. The returns address is in the Returns and Refunds policy.

Hours

Monday through Friday, 9am to 5pm Eastern. Emails that come in over the weekend get answered Monday.

We source in Denmark a few times a year, and during those trips replies run a day or two behind. If we’re traveling, the site will say so.

Before you buy

Ask us anything about a piece — more photographs, a specific measurement, a closer look at a mark or hallmark, condition detail we didn’t cover, what we know about its history. We’d rather answer the question than process the return.


Collected North LLC, doing business as Collected North.