Contact information
Contact
Collected North is a small business. Email reaches an actual person and usually gets an answer the same day.
General — hello@collectednorth.com
Orders, shipping, and returns — orders@collectednorth.com
Phone — (513) 202-3642
Mail
Collected North LLC
2692 Madison Rd, Ste N1 #361
Cincinnati, OH 45208-1320
Reaching the right place
| An order, a delivery, or a return | orders@collectednorth.com |
| A question about a piece before you buy | hello@collectednorth.com |
| Something you’d like to sell us, or an estate | collections@collectednorth.com |
| Press, podcasts, and media requests | press@collectednorth.com |
| Brand collaborations and partnerships | partners@collectednorth.com |
| Privacy requests and anything legal | legal@collectednorth.com |
Returns — get a return authorization first by emailing orders@collectednorth.com. The returns address is in the Returns and Refunds policy.
Hours
Monday through Friday, 9am to 5pm Eastern. Emails that come in over the weekend get answered Monday.
We source in Denmark a few times a year, and during those trips replies run a day or two behind. If we’re traveling, the site will say so.
Before you buy
Ask us anything about a piece — more photographs, a specific measurement, a closer look at a mark or hallmark, condition detail we didn’t cover, what we know about its history. We’d rather answer the question than process the return.
Collected North LLC, doing business as Collected North.